The top 5 benefits of outsourcing your IT services


Outsourcing is the first point of call for any business looking to grow quickly yet sustainably. But it can often feel like walking a fine line between overspending and maximising your time, skills, and effort.

7 in 10 companies in the UK outsource services to third parties and reap the rewards. So, the question is, what should you outsource first?

Well, IT services are the number one frequently outsourced function. In fact, having an individual or team on hand to fix technical issues can help your business more than you realise.

By the end of this article, you’ll be clued up on exactly how valuable outsourcing IT services can be. Here, we’ve gone through the top 5 benefits – and how your business can take advantage of them!

Reduce costs

Doesn’t paying to outsource IT cost you money in the long run? Actually, no. 70% of businesses who outsource services do it to minimise overheads, not add to them.

Using an external service like ours means you don’t need to have an in-house IT team, saving you on numerous employment and recruitment costs. It also gives you access to the expertise you need to upscale your services and ensure they are working consistently (without the frustrating system outages). All of these benefits mean you actually save time, money, and countless headaches in the long run, so it’s worth the investment.

Level up

Picture the scene. You chat to your outsourced IT professional and talk about your constant need for better communication within your business. They suggest upgrading to Microsoft Teams and taking you through some of the little-known secrets within the app to benefit your meetings and your workflow. Your communication is immediately ten times better, resulting in happier staff, increased productivity, and even better results than before.  

There is a reason IT experts are called ‘experts’. With an unrivalled understanding of cyber security solutions, servers, and online systems, we know the best ways to scale your business using the latest tech, and we can offer advice on making changes to up your game. From app and software suggestions to little tricks of the trade, professionals like us can get your business running as smoothly as possible.

Save time

Fixing IT problems is what we do. When your computer just won’t play nice, you can be grappling with it for hours. So, instead of you wasting precious minutes trying to work out what’s wrong with the device, you can contact your outsourced IT service provider and get them to sort it.

It’s not just computer fixes that will save time. IT experts have an in-depth understanding of multiple software platforms, including the latest innovations in cloud computing, and can create an all-in-one working system for your business that will keep you from jumping between applications. This means there’s more time in your day for the 101 other things you need to get done!

Improve productivity

Speedier IT help means speedier productivity. According to these studies, businesses lose an average of £65,000 to £83,000 for every hour of IT system downtime. Server downtime can cause lapses in output, because employees cannot access the things they need to get their work done. Your outsourced IT services can provide quick, efficient solutions – often remotely – meaning your colleagues can get back to work fast.

Creating a better work culture through IT is also an option. Finding new ways to communicate, adopting efficient planning techniques and trying better team building solutions are all ways outsourced IT services can help with your company’s workload.

Add flexibility

Outsourcing your IT services gives you more flexibility to create the workflow you want and increase or decrease the level of attention your business needs. If you’re locked into an agreement in-house, this can be a difficult thing to do. Alternatively, if you don’t have any IT help, you can end up going into costly arrangements on an ad hoc basis when things go wrong.

Give yourself some room for movement and get things where they need to be by entering into a more flexible contract instead. 

78% of businesses worldwide feel positive about their outsourcing partners. This shows just how effective getting support from third parties can be for all kinds of companies, including yours. Cleaning up complex systems can help your organisation get back on track – and sticking with better tech, supported by a team with the right knowledge, can be the difference between ticking along and really thriving.

It’s essential to understand your business and what it needs to achieve through IT outsourcing. If you’re interested in setting up an outsourcing agreement, book in with TCS now for your free, no-strings consultation, and we’ll quickly get to the bottom of what you require!

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